AI transformations that actually succeed

Hi Tina, an 8-hour shift just opened for Mr. Lee tomorrow at 9 AM. Are you free to take it?

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Seven out of ten healthcare AI pilots never launch
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Hello, this is Clara calling from
Best Home Care. May I speak with Tina?
We need you to re-submit your timesheet from the Feb 4th visit, we’re missing the patient’s signature.

Good morning. I'm Clara.
How can I assist you today?

Hey Tina, this is Clara from Best Home Care, just calling to let you know that your caregiver will be out next week and we’ve assigned someone to cover for her.

Hey, this is Sarah from Best Home Care. I understand your mother may be in need of home care services. Is now a good time to talk?
We need you to re-submit your timesheet from the Feb 4th visit, we’re missing the patient’s signature.
Caregiver Jane Doe (PCA, ID: 001234) is at high risk of churning due to significant pay discrepancies. Review payroll records and follow up immediately.

Hey, thank you for calling Best Home Care. This is Clara speaking. How can I help you today?
Your flu shot is expiring next month, meaning you'll be out of compliance.
Let's find you a slot so you can it done beforehand?


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