CUSTOMER SERVICE, COORDINATION AND MORE
Grow your home care agency with a digital AI workforce

00:00
Hello, this is Clara calling from Best Home Care. May I speak with Tina?

Our clients love Clara Health



Communication is key
Every AI worker can natively communicate with patients, care teams, and other workers through SMS, phone, and email—inbound and outbound, 24/7.
outbound
phone call
insurance
Hello, this is Clara calling from
Best Home Care. May I speak with Tina?
Email updates
Latest threads
Send SMS
Assigned Caregiver
First visited
1 week ago
Assigned to Doris
2 weeks ago
Send Email
1 minute ago
Hey, this is Clara from Best Home Care.
We need you to re-submit your timesheet from the Feb 4th visit, we’re missing the patient’s signature.
We need you to re-submit your timesheet from the Feb 4th visit, we’re missing the patient’s signature.
Tickets
Follow up with Payor
regarding required docs
Assigned to AI agent: CSR agent
Open
Call

Good morning. I'm Clara.
How can I assist you today?

00:00
Hello, this is Clara from Best Home Care.
How can I help you?
1 minute ago
Hey, this is Clara from Best Home Care.
We need you to re-submit your timesheet from the Feb 4th visit, we’re missing the patient’s signature.
We need you to re-submit your timesheet from the Feb 4th visit, we’re missing the patient’s signature.

00:00
Hey Tina, this is Clara from Best Home Care. Your caregiver will be out next week.
High Churn Risk
Caregiver Jane Doe (PCA, ID: 001234) is at high risk of churning due to significant pay discrepancies. Review payroll records and follow up immediately.
1 minute ago
Hey, this is Clara from Best Home Care.
Your flu shot is expiring next month, meaning you'll be out of compliance.
Let's find you a slot so you can it done beforehand?
Your flu shot is expiring next month, meaning you'll be out of compliance.
Let's find you a slot so you can it done beforehand?

00:00
Hey, this is Clara from Best Home Care. I understand your mother may be in need of home care services. Is now a good time to talk?

New

Pending Approval
03
Orientation
04
Active
05
On Hold
06
Dropped Off
Customer Service
Customizable to fit your agency
Multi Channel
inbound
phone call
sms
outbound
email
Context Aware
Visit #13
1 week ago
Visit #12
2 weeks ago
Ticketing System
Check payment status
for Tal Hoffman
for Tal Hoffman
Assigned to AI agent: CSR agent
Resolved
Reliability Assurance
18/18 tested passed
When
Asked about clock verification
Integration

HHAeXchange
Multi Lingual
Languages: English
I’ll contact you right away to avoid any delays with your appointment.
Safety Guardrails
In-call guardrails
Add
Anti-toxicity
Blocked topics
Following script
Prompt injections
how it works
Tailored integration process
Upcoming events
Product Demo
Feb 4 - 10:00am
30 min
Planning
Feb 5 - 03:00Pm
30 min
Customize your product
Customer Service
Payroll Specialist
Care Coordinator
Analyst
admissions Assistant
Compliance & QA
Recruitment & Onboarding
Authorization & Billing
Interactions By Channel

Integrate with your existing tools
Home-care software
pBX/VOIP software
crms
Frequently asked questions
How long does it take to set up Clara Health?
What exactly are digital workers?
What workers do you support?
What if an AI worker encounters a complex issue?
Do we have to get all AI workers, or can we choose?
How does Clara Health handle data governance?
Scale and thrive with Clara Health today


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